Contact Center Sales Representative - Membership Services Job at AAA Mid-Atlantic, Hartford, CT

  • AAA Mid-Atlantic
  • Hartford, CT

Job Description

AAA Mid-Atlantic is seeking Member Contact Center Sales Associates to help members get the most from their AAA services. In this customer-focused role, you will answer calls, understand member needs, and recommend membership, roadside assistance, travel, insurance, and other relevant solutions. You will explain options clearly, process sales and account updates, and resolve routine questions while ensuring each interaction reflects AAA’s commitment to safety, value, and integrity. Work collaboratively with teammates, use contact center systems to document interactions, and contribute to service and sales goals. AAA offers training and opportunities to grow across its member services, insurance, travel, automotive, and corporate teams.

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